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Privacy Policy

Last updated: June 1, 2025 · Effective immediately

1. Introduction

HumanizeAI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application ("App"). Please read this policy carefully.

2. Information We Collect

Information You Provide: When you contact us, we collect your name, email address, and message content. When you subscribe, payment is processed by Apple App Store or Google Play — we never receive or store your payment details.

Automatically Collected Information: We collect anonymous usage data including app version, device type, operating system, and crash reports to improve performance. We do not collect personally identifiable information automatically.

Text Input: Text you submit for analysis or humanization is sent to Google's Vertex AI (Gemini) for processing. We do not store, log, or retain any text you submit. It is processed in real-time and immediately discarded.

3. Firebase Anonymous Authentication

The App uses Firebase Anonymous Authentication to create a temporary, non-identifiable session token. This token does not contain your name, email, or any personal information. It exists solely to enable secure API communication and prevent abuse. This token is refreshed automatically and is never linked to your identity.

4. Firebase App Check

We use Firebase App Check to verify that requests to our backend come from legitimate instances of HumanizeAI. This protects our service from abuse and unauthorized access. App Check generates a device attestation that does not contain personally identifiable information.

5. How We Use Your Information

  • To provide and operate the AI detection and humanization features
  • To respond to your customer support inquiries
  • To improve app performance and fix bugs using anonymous crash data
  • To manage your subscription status via the App Store or Play Store
  • To prevent fraud and protect the security of our service

6. Data Sharing

We do not sell, trade, or rent your personal information. We share data only with:

  • Google (Firebase & Vertex AI): To authenticate sessions, enforce security, and process AI requests
  • Apple / Google: For subscription management via their respective payment platforms
  • Legal authorities: Only if required by law or to protect our legal rights

7. Data Retention

Contact form submissions are retained for up to 12 months for customer support purposes. Anonymous session tokens expire automatically. Text submitted for AI processing is never retained. Subscription records are maintained for the duration required by applicable law.

8. Your Rights

Depending on your location, you may have rights including: access to data we hold about you, deletion of your data, and objecting to certain processing. To exercise these rights, contact us at Contact Us page.

9. Children's Privacy

Our App is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us immediately.

10. Security

We implement industry-standard security measures including TLS encryption, Firebase App Check verification, and anonymous authentication to protect your data. However, no method of transmission over the internet is 100% secure.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the "Last updated" date. Your continued use of the App after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy, please contact us at Contact Us page.

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